Guest Services is located on the Promenade across from Daniel's Jewelers. Buy a gift card, find out about the latest events and merchant offers. Guest Services is your destination for excellent service and complete information about The Shoppes at Chino Hills.

Call Guest Services toll-free at 909-993-4157.

Days and hours for the Guest Services booth, effective 01/02/2022, are as follows:

• Monday - Thursday: 12pm-7pm
• Friday & Saturday: 11am-9pm
• Sunday: 11am-7pm

Visit Guest Services for...

• Merchandise and Food Recommendations
• Printed Directories for The Shoppes at Chino Hills
• The Shoppes at Chino Hills Gift Cards
• Lost & Found
• Stroller rentals and Wheelchair rentals
• The Shoppes at Chino Hills Employment Listings
• Merchant Promotions and Special Offers
• Special Event Information
• California State Lottery Tickets (Cash Only)
• Rocky Mountain Chocolate Factory "Rocky Road Express" Train Tickets and Hours
• Change for metered parking on interior streets
• Shoppes eClub Membership
• Copies: .20 cents per page
• Double-sided copies: .30 cents per page
• Sheet of (10) postage stamp; $6.00 per sheet

Please note that the Guest Services Booth closes periodically for state-mandated breaks throughout the day. To avoid any inconvenience, please call 909-993-4157